I love today now

Oh. My. God.

I am so fed up of work.

This week has been crap to say the least. Monday’s completion went wrong as the tenant in the property vacated with immediate effect and my client was paying extra for the purchase  just because a tenant was in the property. After a price reduction was agreed (even though we had exchanged contracts) everything was ok (I hope!)

Yesterday would have to have been the worst day EVER at work. My case load has slowly gone up as I had completed on a lot of my files. I had calls from all my clients kicking off at the same time.

I call up my client as I he wanted to speak to me and left a message for me to call back. I return his call and confirm that as we are selling a house we are responsible for answering any enquiries our buyers have. He didn’t get why. This is the second buyer he has had as the previous one pulled out. We had a copy of the valuation report for the current buyers and my client questioned what was in there. “The person who carried out the survey isn’t qualified” no of course he isn’t!! He is just paid to value a property out of thin air!! He continued to shout at me as if I was stupid and that everything was my fault, clearly. I apparently shouted back as I was frustrated. I managed to get him to answer the enquiries, a whole 35 minutes later!!

Then I had to call another client back (company policy is all call backs must be done in the same day, even if at 5pm!!) I returned this clients call. She is selling a leasehold flat with a very unresponsive landlord. She asked me to confim to her landlord that she will not pay any rent until the questionnaire is answered. I did as she instructed me to do. She calls in and states that she spoke to the landlord and he felt threatened by my letter requesting a response to the standard leasehold questionnaire we have. And then she went in for the kill, her exact words were “you’re useless” I asked her to repeat it (as I was shocked more than anything) which of course she did. I couldn’t speak. I just burst into tears. Two clients in a row either having a go at me or taking their frustrations out on me.I had been calling her landlord and writing to him with no answer, but of course it was my fault.

On both files I had done everything I could have. I couldn’t have done anymore than I had done, unless I physically flied to them to get a response! I’m fed up of clients taking their anger out on me and fed up of my job.

I no longer look forward to work. I’m sick of it. It’s just a means to an end at the moment. Granted clients have expectations BUT cut me a bit of slack. I guess I’m used to pleasing clients and not having any complaints so the first or two complaints hit the hardest. Luckily my team leader helped me out and told me not to worry (and said I’m not dead inside, which made me laugh). I need a break, a big long break away from everything!

So today was the first day back at work after the so called holidays (even though I was in the office for a few days in between).

Everything was as it seemed, until I realised people were being called in to see the team leader one by one. I was hoping it was to do with bonuses as these are paid every 6 months. How wrong I was.

I saw my friend working away and then glanced a couple of hours later only to realise she wasn’t there. I’m very sure I heard another colleague take a call on one of this girl’s files and said ‘she no longer works with us.’ Urm WHAT. I found out she got made redundant today with immediate effect. She must have been in the office for all of 2 hours. I can’t believe it.

She had under a years service and she was made redundant. I can’t help but think about my job and my position. Is any job actually fully secure? Ever?

I just hope this doesn’t happen to me, my years service is completed in March 2011 :s

So cute!

I know it’s been a long time since I last blogged, I thought I’d make the final blog of the year a special one

Well I haven’t been up to much, just avoiding most of the internet. I can’t seem to get back into twitter as much as I used to, I don’t have the energy to blog and a lot has been happening in my life too (most of which I won’t be putting on here .)

Where do I begin? This year has been awesome to say the least, so much has changed. From good to bad and bad to worse; things can only get better!

Let’s start as per my previous post at the start of the year-

* the first priority I had has been achieved. I managed to secure a job in a law firm, sorta, and actually liked it (at the start!) It is a stressful job BUT I love the friends I have made there. The work can be so stressful but its the friends and people around me that have helped me get through work. The fact that I got a promotion also helped.

* Holidays – I went to Malta and Barcelona this year. Definitely worth going and seeing. I didn’t manage to have a big holiday this year but there’s always next year

* Concerts – well this year has been amazing! I saw Rihanna, Lady GaGa and Jay Z. I loved every single concert.

Again like last year, this year has gone by so so quickly. So much has changed for the better and I love it. Things, can only get better. I have met some amazing people who will definitely be in my life for a while I hope and who I shall definitely be in touch with

So far as next year is concerned, things can only get better.

* Work – I have no idea what to expect with work but I am hoping to either get a new job or complete a years service at my current job

* Holidays – I am hoping to have a big holiday next year as well as a lot of weekend getaways. I want to enjoy my time away from work, even if it is for a weekend!

Apart from the above I don’t really have any other aspirations for next year. I’m certain this will change throughout the year so let’s see

It’s almost 2 and a half years since I graduated from the LPC. Granted most of the people who were lucky enough to secure a training contract have now qualified or are on the verge of qualifying.

The reason for this post is, I was part of a few girls who hung around together as we were in the same tutorials and got along, or so it seems. One of the girls definitely was against me, probably from day one of talking as she didn’t like me or was just jealous. I don’t know.  Anyways during the LPC we would talk and were ‘friends.’ Since the electives we didn’t speak much as the girls I hung around with were in different groups. This girl really did not like me. Most of the comments were full of general bitchiness. Since leaving the LPC I avoided her like the plague. Every text was left unanswered and soon enough she stopped.

I hadn’t seen her since the LPC. Then I saw her at a restaurant on Sunday. Worst. Feeling. EVER. I was with my cousin and was extremely fake to her. We talked about general work etc and then she went in for the kill ‘oh I’m qualified.’ That BITCH. I bet she was waiting to see me to say that or at least waiting to find someone to make them feel little. I still hate her and unfortunately replied to one text message the day after. I’m waiting to avoid her again

If she was nicer about it, I would have congratulated her or something. I know a lot of people who have done this to others as they like to brag. Is it really necessary?! Would you do that to someone you didn’t particularly like?

Family fun festivities. Happy Diwali and Happy New Year

Bianca Woffard is suing Apple over her 3G iPhone performance. She claims that “In essence, Apple knowingly and intentionally released what it called a system software ‘upgrade’ that, in fact, made hundreds of thousands of the Third Generation iPhones (sic) that were exclusively tethered to AT&T data plans ‘useless’ for their intended purpose.”

I can’t disagree with that, at all. My 3G is also annoying slow and doesn’t slide when pronpted by say a phone call.

She claims the update has rendered the iPhone 3G and 3GS as “useless” and has given iPhone users the need to buy the new iPhone 4 because of it. I can definitely agree with the 3G being close to useless since the new iOS4 update. Check out the full lawsuit here!

I can’t wait to see how this is resolved.

Found here thanks to G.

Where I work, the office hours are 8am-8pm. The shifts range from 8am-4pm, 9am-5pm, 10am-6pm then the dreaded 12pm-8pm. Obviously you can work extra if need be (and most of the time, it is a must). I always am at work for about 8.30am when I am on 9am-5pm. If I am on the later shifts I always try and be at work at least 30 minutes before my shift starts.

As stated previously, I have now joined a new team. All of our clients are based on Internet recommendations and for friends/family of the company also.  There are only three of us on the team; the operations manager, team leader and then me.

We have recently just gone fully interactive online. Literally all of the signed documents we need such as terms of business, contracts, transfer deeds, mortgage deeds, are all available online for the clients to download sign and return to us. Obviously full instructions are put on each clients unique site to avoid errors.

We have been advertising this enhanced service whereby clients can email between 8pm and 10pm and it will be answered. When I was first asked to do it, I said no. I can’t imagine having to log onto my laptop with remote access to make sure I answer someones email. The initial idea was to answer in a basic manner so that say a Blackberry would be ok to reply with. However this hasn’t quite worked out and it has turned into a full email conversation lasting longer than expected. The cover is basically the team leader and operations manager dealing with this 5 nights a week and they share the weeknights between them so they either do 3 or 2 nights a week.

My team leader will be away early next year for two weeks. Therefore I have been asked to trial out this enhanced service so I get used to it whilst she is away. I *really* don’t want to do it. My team leader literally has no life, all she does is work and talk about her cats. I’m not saying I have this grand life once I leave work, but once I leave work for the evening I do not want to bare the thought of having to reply to emails until 10pm after.

They fully know my view on this but with the team leader being away, I can not say no. My life isn’t just work work and work. I do not want to be a workaholic at all or have a burden on me once I leave the office to ensure I log in later.

Am I being reasonable in my thinking? HELP!